Contact GiftCardTutor

Get in Touch

Have questions about our gift card educational resources? Need clarification on information about Joker gift cards, Amex gift card balance checking, or GiftCardMall? We're here to help.

Please note that GiftCardTutor is an educational resource. For specific issues with your gift cards, you'll need to contact the card issuer's official customer service directly.

Contact Information

What We Can Help With

GiftCardTutor can assist with:

• Questions about the educational content on our website
• Suggestions for new guides or tutorials about gift cards
• Feedback about our Joker gift card, Amex balance, or GiftCardMall guides
• General inquiries about gift card education
• Website technical issues or accessibility concerns
• Partnership or collaboration inquiries
• Requests for clarification on published information

What We Cannot Help With

Please note that GiftCardTutor cannot assist with:

• Specific issues with your gift card balance or transactions
• Lost or stolen gift cards
• Gift card activation problems
• Disputes with gift card issuers or retailers
• Refunds or replacements for gift cards
• Gift card customer service inquiries

For these issues, please contact the official customer service of your gift card issuer directly.

Contact Gift Card Issuers

If you need help with a specific gift card, here's how to reach the official customer service:

For Joker Gift Cards

Check the back of your Joker gift card for the customer service phone number and website. This information is specific to your card issuer.

For Amex Gift Cards

Visit the official American Express gift card website or call the customer service number printed on the back of your Amex gift card to check your balance or resolve issues.

For GiftCardMall Purchases

For issues with cards purchased through GiftCardMall, contact GiftCardMall customer service directly through their official website or the phone number on your purchase receipt.

Send Us a Message

Fill out the form below to send us a message. We typically respond within 1-2 business days.

Before You Contact Us

To help us assist you better, please:

• Check our educational guides first - your question may already be answered
• Review our blog articles for additional information
• Read the disclaimer to understand what we can and cannot help with
• Be specific about which guide or page your question refers to
• Remember we provide educational information, not customer service for gift card companies

Frequently Asked Questions

How quickly will I receive a response?

We aim to respond to all inquiries within 1-2 business days. During high volume periods, it may take slightly longer.

Can you help me check my Amex gift card balance?

We provide educational guides on how to check your Amex gift card balance, but we cannot check balances for you. Please use the official American Express gift card balance checking service.

Do you sell gift cards?

No, GiftCardTutor does not sell gift cards. We are an educational resource providing information about gift cards, including Joker gift cards and services like GiftCardMall.

Can you help with a problem with my Joker gift card?

We can provide general educational information about Joker gift cards, but for specific card issues, you must contact the official customer service number on your card.

Are you affiliated with GiftCardMall?

No, GiftCardTutor is not affiliated with GiftCardMall or any other gift card issuer or retailer. We are an independent educational resource.

Report Website Issues

If you encounter technical problems with our website, such as:

• Broken links
• Pages that won't load
• Incorrect information
• Accessibility issues

Please email us at [email protected] with details about the problem. Include the page URL and a description of what you experienced.

Suggest Content

We're always looking to improve our educational resources. If you'd like to suggest:

• New gift card topics to cover
• Additional information for existing guides
• Tutorial improvements
• New educational articles

Please send your suggestions to [email protected]. We appreciate your input!